Property Damaged by Fire, Water, Microbial Growth and Other Tragedies
Content Recovery Specialists
Content Recovery Specialists (CRS) restores residential or commercial belongings damaged by disasters by using high-end technology, impeccable service, and trained professionals.
State-of-the-art technology, exceptional service, and experienced professionals are available for a wide range of residential and commercial personal property restoration needs.
Industry Partners
About CRS
Your Trusted Packout Partner
Restoring Lives & Memories
Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.
About Contents Restoration
What We Restore
Time is of the Essence
Personal property is at risk beyond the initial damage of a disaster. Ash and soot can quickly discolor and tarnish contents. Water and moisture can erode electronics. Wood can warp rapidly. Below are examples of the types of personal property that can be restored.
- Photos & Artwork
- Electronic Devices
- Hard & Soft Furniture
- Toys & Games
- Documents
- Clothing & Uniforms
- Machining & Tools
- Kitchenware
- Jewelry
- Fragile Items
Restoration Solutions
We Have You Covered
Content Restoration Experts
Belongings are handled with the level of care expected from a trusted restoration partner. Items with significant sentimental or functional value are treated using advanced restoration technology to help prevent permanent loss.
When damage impacts a structure and its contents, here are several important considerations:
WHAT YOU SHOULD KNOW?
- In smaller fires, content and structure cleaning should be the first task to address
- Soot and fire extinguisher dust left on items can “etch” the items making them unrestorable (when touching items wear gloves to lessen etching)
- If you are living in the home, breathing in the soot floating in the air can be bad for your health
- We also will assist with any duct cleaning needed to clean the air system.
WHAT YOU SHOULD KNOW?
- Contents normally need to be addressed first after the home has been secured and released from fire investigators
- This allows for the restoration companies and adjusters to have a clear picture of the extent of structural damage
- The longer items are covered in soot and water, the lesser the chance for restoration
- Removing items creates a safer environment for crews
- For non-restorable items, we will photo inventory every item in an easy-to-read report for you to share with your insurance company.
WHAT YOU SHOULD KNOW?
- Water damage to contents can quickly grow microbial growth and mildew
- Wood furniture can quickly warp beyond repair and irreplaceable documents can deteriorate
- Non-salvageable items will be documented for your insurance company
- Removing items will help facilitate a quicker, safer repair process for your structure
WHAT YOU SHOULD KNOW?
- Microbial growth can be very hazardous to you and your families health
- Often times microbial growth in structures is addressed but contents is overlooked in the remediation process
- Packing out of unaffected contents lessens the risk for cross contamination
- Packing out of affected contents assists for quick remediation as well as helps facilitate quicker repairs
WHAT YOU SHOULD KNOW?
- We use state-of-the-art inventory software to create a comprehensive digital inventory all of your items
- All of your contents are categorized by type and room for organization
- Detailed item information is recorded (brands, model numbers, and serial numbers)
- Inventory is taken onsite as we safely pack your belongings for transport to our facility
- All items are detail cleaned, deodorized, repacked and stored in our secure facility for safekeeping while your home is repaired.
WHAT YOU SHOULD KNOW?
- We will also create a list of non-restorable items also known as non-salvageable or total-loss items
- This list will come in an Excel spreadsheet format as well as a PDF report with photos, serial numbers, and model numbers of each item
- Our attention to detail ensures everything is cataloged properly down to your favorite ink pen
- Reports are easy to navigate for you and your carrier to determine the value for your belongings.
The CRS Process
Stages of Content Restoration
Assessment
Damage is assessed to determine which items can be effectively salvaged and restored.
Inventory
In-house staff use specialized software to photograph and document all items during packing, ensuring a detailed and accurate inventory.
Packing methods are designed to protect and secure all contents for safe transport to the restoration facility.
Contents are detail-cleaned, deodorized, and restored using proprietary methods to return them to pre-damaged condition.
The restoration facility features modern technology and a clean, climate-controlled environment to support the entire process.
Once restoration is complete, contents are returned to the property with optional unpacking support to ensure a smooth transition.