Content Recovery Specialists
of Charlotte, North Carolina

We deliver trusted content restoration services for residential and commercial spaces in Charlotte, North Carolina and surrounding areas, using advanced tools, experienced teams, and refined techniques.

Content Recovery Specialists (CRS) Logo
Our professionals support content recovery throughout Charlotte, North Carolina and surrounding areas with efficient systems, consistent service, and high-quality equipment.

About CRS

Your Trusted Packout Partner

Restoring Lives & Memories

Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.

CRS of Charlotte

Meet Our General Manager

Your Belongings Are Our Top Priority

At Content Recovery Specialists (CRS), we restore items impacted by fire, water, or other forms of damage in Charlotte, North Carolina and surrounding areas, helping preserve their longevity and value.

Elena Palmietto Headshot
Elena Palmietto

General Manager

Meet Elena Palmietto, General Manager at Content Recovery Specialists (CRS) of Charlotte. Elena leads the team at Content Recovery Specialists (CRS) of Charlotte with a unique blend of customer service expertise and a licensed insurance agent background.
 
With over 8 years of experience in customer service and a strong foundation in business administration, she drives the team’s success through a combination of empathy, integrity and passion.
 
Elena’s dedication to delivering high-quality service is motivated by her deep commitment to building a better future for both her clients and her team. Outside of work, Elena enjoys spending time with her family, exploring new destinations, painting, and advocating for special needs causes. With a focus on challenges and growth, Elena ensures that the team continues to excel and that every client experience reflects her dedication to their satisfaction.
About Contents Restoration

What We Restore

Time is of the Essence

After the initial damage, contents can continue to deteriorate. Ash and soot can leave permanent stains, moisture can compromise electronics, and wood is prone to warping. Below are examples of the items we are trained to restore.

Restoration Solutions

We Have You Covered

Professional Contents Restoration

We treat contents with the professionalism and care expected of a trusted partner. When items hold functional, financial, or sentimental value, timely and skilled restoration can make all the difference. Our advanced technology and methods help prevent further damage.

If belongings are affected by damage in Charlotte, North Carolina and surrounding areas, here’s how our team can assist:

Digital Inventory

CRS uses digital inventory systems that are built for disaster recovery to ensure that every asset is tracked, documented, and accounted for from start to finish.

Packout

Our packout service is designed to reduce the burdens that happen after a disaster and support the restoration of any affected structure or business.

Cleaning

Once belongings are safely packed out from a home or business, the restoration process begins at CRS’s state-of-the-art, climate-controlled facility.

Storage

CRS offers storage solutions following a loss that are designed for this transitional period, prioritizing safety and reliability.

Packback

Packback involves carefully packing and organizing contents and furnishings before returning them to the original location.

Commercial Services

Our team helps navigate the complex recovery process, minimize downtime, and get businesses back on track as quickly as possible with our professional commercial packout and recovery solutions.

The CRS Process

Stages of Content Restoration

Assessment

We assess the damage of impacted contents while determining which items can and cannot be salvaged.

Inventory

Our internal team uses specialized software to capture high-resolution images and record details of each item during packing, creating a detailed and accurate inventory.

Packout

Protective packing strategies are implemented to safeguard items and ensure safe transport to our secure restoration facility.

Cleaning / Restoration

We use carefully selected cleaning and deodorizing methods tailored to each item type to help recover them to a pre-damage state as closely as possible.

Secure Storage

Our restoration facility features advanced equipment and is maintained as a clean, controlled, and secure environment for optimal recovery conditions.

Packback

After restoration is complete, we deliver items back to the original location and assist with unpacking to ensure a smooth transition into the property.

WHAT CUSTOMERS SAY

When our customers come to us, many feel that their most precious belongings have been ruined forever, but we show them that is not the case!

Get In Touch!

Whether you need assistance with our products or services, or just want to learn more about what we offer, we are always here to serve you. Don’t hesitate to reach out to us and let us help you find the solutions you need.