Content Recovery Specialists
of Charlotte, North Carolina
We deliver trusted content restoration services for residential and commercial spaces in Charlotte, North Carolina and surrounding areas, using advanced tools, experienced teams, and refined techniques.
Our professionals support content recovery throughout Charlotte, North Carolina and surrounding areas with efficient systems, consistent service, and high-quality equipment.
About CRS
Your Trusted Packout Partner
Restoring Lives & Memories
Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.
CRS of Charlotte
Meet Our General Manager
Your Belongings Are Our Top Priority
At Content Recovery Specialists (CRS), we restore items impacted by fire, water, or other forms of damage in Charlotte, North Carolina and surrounding areas, helping preserve their longevity and value.
Elena Palmietto
General Manager
About Contents Restoration
What We Restore
Time is of the Essence
After the initial damage, contents can continue to deteriorate. Ash and soot can leave permanent stains, moisture can compromise electronics, and wood is prone to warping. Below are examples of the items we are trained to restore.
- Photos & Artwork
- Electronic Devices
- Hard & Soft Furniture
- Toys & Games
- Clothing & Uniforms
- Machining & Tools
- Kitchenware
- Jewelry
Restoration Solutions
We Have You Covered
Time to Get Your Life Back
We treat all contents with expert-level care. Whether items hold practical function, sentimental importance, or financial value, skilled restoration helps reduce long-term loss.
In Charlotte, North Carolina and surrounding areas, our services include:
WHAT YOU SHOULD KNOW?
- In smaller fires, content and structure cleaning should be the first task to address
- Soot and fire extinguisher dust left on items can “etch” the items making them unrestorable (when touching items wear gloves to lessen etching)
- If you are living in the home, breathing in the soot floating in the air can be bad for your health
- We also will assist with any duct cleaning needed to clean the air system.
WHAT YOU SHOULD KNOW?
- Contents normally need to be addressed first after the home has been secured and released from fire investigators
- This allows for the restoration companies and adjusters to have a clear picture of the extent of structural damage
- The longer items are covered in soot and water, the lesser the chance for restoration
- Removing items creates a safer environment for crews
- For non-restorable items, we will photo inventory every item in an easy-to-read report for you to share with your insurance company.
WHAT YOU SHOULD KNOW?
- We use state-of-the-art inventory software to create a comprehensive digital inventory all of your items
- All of your contents are categorized by type and room for organization
- Detailed item information is recorded (brands, model numbers, and serial numbers)
- Inventory is taken onsite as we safely pack your belongings for transport to our facility
- All items are detail cleaned, deodorized, repacked and stored in our secure facility for safekeeping while your home is repaired.
WHAT YOU SHOULD KNOW?
- We will also create a list of non-restorable items also known as non-salvageable or total-loss items
- This list will come in an Excel spreadsheet format as well as a PDF report with photos, serial numbers, and model numbers of each item
- Our attention to detail ensures everything is cataloged properly down to your favorite ink pen
- Reports are easy to navigate for you and your carrier to determine the value for your belongings.
WHAT YOU SHOULD KNOW?
- Water damage to contents can quickly grow microbial growth and mildew
- Wood furniture can quickly warp beyond repair and irreplaceable documents can deteriorate
- Non-salvageable items will be documented for your insurance company
- Removing items will help facilitate a quicker, safer repair process for your structure
WHAT YOU SHOULD KNOW?
- Microbial growth can be very hazardous to you and your families health
- Often times microbial growth in structures is addressed but contents is overlooked in the remediation process
- Packing out of unaffected contents lessens the risk for cross contamination
- Packing out of affected contents assists for quick remediation as well as helps facilitate quicker repairs
The CRS Process
Stages of Content Restoration
Assessment
We assess the damage of impacted contents while determining which items can and cannot be salvaged.
Inventory
Our internal team uses specialized software to capture high-resolution images and record details of each item during packing, creating a detailed and accurate inventory.
Packout
Protective packing strategies are implemented to safeguard items and ensure safe transport to our secure restoration facility.
Cleaning / Restoration
We use carefully selected cleaning and deodorizing methods tailored to each item type to help recover them to a pre-damage state as closely as possible.
Secure Storage
Our restoration facility features advanced equipment and is maintained as a clean, controlled, and secure environment for optimal recovery conditions.
Packback
After restoration is complete, we deliver items back to the original location and assist with unpacking to ensure a smooth transition into the property.
WHAT CUSTOMERS SAY
When our customers come to us, many feel that their most precious belongings have been ruined forever, but we show them that is not the case!
Get In Touch!
Whether you need assistance with our products or services, or just want to learn more about what we offer, we are always here to serve you. Don’t hesitate to reach out to us and let us help you find the solutions you need.