Content Recovery Specialists
of Cleveland, Ohio
We deliver reliable content packout and restoration services to residential and commercial properties in Cleveland, Ohio and surrounding areas, utilizing advanced tools, trained professionals, and efficient restoration practices.
Our team manages content recovery projects throughout Cleveland, Ohio and surrounding areas, offering dependable service with cutting-edge equipment and organized procedures.
About CRS
Your Trusted Packout Partner
Restoring Lives & Memories
Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.
CRS of Cleveland
Meet the Director of Operations
Your Belongings Are Our Top Priority
At Content Recovery Specialists (CRS), we restore belongings affected by fire, water, or other damage in Cleveland, Ohio and surrounding areas, helping extend their usefulness and preserve their value.
Lynsey Curren
Director of Operations
Lynsey is the Director of Operations for CRS-Cleveland and driven by her dedication to provide world-class customer-service to our clients. She was born in the northwest of England and after obtaining her degree in Hospitality Management and Tourism, trained at a renowned country house hotel learning about exemplary service and how to create and deliver an exceptional experience for guests.
In the more than 25 years she has lived in the US, Lynsey has managed various hospitality businesses, focusing on team leadership, training, customer retention and sales & marketing.
At CRS-Cleveland, Lynsey connects the restoration business with her teams who are working to pack, clean and store property from homes and businesses that have been affected by fire, water or other damage. Lynsey’s English background brings a high level of attention to detail and care and concern for homeowners during what is often one of the most difficult times in their lives.
When Lynsey isn’t working or with her teenage daughter, she can be found watching rugby, learning about wine, as she is also a Sommelier, and exploring the world.
While the experience and process of having your precious home contents and family treasures damaged or destroyed is devastating, Lynsey will walk her clients through the process with empathy, organization, respect and most importantly, kindness.
The IICRC has provided the highest quality certifications to industry professionals around the world.
About Contents Restoration
What We Restore
Time is of the Essence
Contents are often at risk even after the initial incident. Soot can stain surfaces, moisture may corrode electronic components, and wood is prone to swelling or warping. We’re equipped to address a wide variety of restoration needs.
- Photos & Artwork
- Electronic Devices
- Hard & Soft Furniture
- Toys & Games
- Clothing & Uniforms
- Machining & Tools
- Kitchenware
- Jewelry
Restoration Solutions
We Have You Covered
Time to Get Your Life Back
Each item is treated with the expertise and attention it deserves. Whether contents are valuable for their function, sentiment, or cost, prompt and professional restoration can help prevent lasting damage.
In Cleveland, Ohio and surrounding areas, our services include:
WHAT YOU SHOULD KNOW?
- In smaller fires, content and structure cleaning should be the first task to address
- Soot and fire extinguisher dust left on items can “etch” the items making them unrestorable (when touching items wear gloves to lessen etching)
- If you are living in the home, breathing in the soot floating in the air can be bad for your health
- We also will assist with any duct cleaning needed to clean the air system.
WHAT YOU SHOULD KNOW?
- Contents normally need to be addressed first after the home has been secured and released from fire investigators
- This allows for the restoration companies and adjusters to have a clear picture of the extent of structural damage
- The longer items are covered in soot and water, the lesser the chance for restoration
- Removing items creates a safer environment for crews
- For non-restorable items, we will photo inventory every item in an easy-to-read report for you to share with your insurance company.
WHAT YOU SHOULD KNOW?
- We use state-of-the-art inventory software to create a comprehensive digital inventory all of your items
- All of your contents are categorized by type and room for organization
- Detailed item information is recorded (brands, model numbers, and serial numbers)
- Inventory is taken onsite as we safely pack your belongings for transport to our facility
- All items are detail cleaned, deodorized, repacked and stored in our secure facility for safekeeping while your home is repaired.
WHAT YOU SHOULD KNOW?
- We will also create a list of non-restorable items also known as non-salvageable or total-loss items
- This list will come in an Excel spreadsheet format as well as a PDF report with photos, serial numbers, and model numbers of each item
- Our attention to detail ensures everything is cataloged properly down to your favorite ink pen
- Reports are easy to navigate for you and your carrier to determine the value for your belongings.
WHAT YOU SHOULD KNOW?
- Water damage to contents can quickly grow microbial growth and mildew
- Wood furniture can quickly warp beyond repair and irreplaceable documents can deteriorate
- Non-salvageable items will be documented for your insurance company
- Removing items will help facilitate a quicker, safer repair process for your structure
WHAT YOU SHOULD KNOW?
- Microbial growth can be very hazardous to you and your families health
- Often times microbial growth in structures is addressed but contents is overlooked in the remediation process
- Packing out of unaffected contents lessens the risk for cross contamination
- Packing out of affected contents assists for quick remediation as well as helps facilitate quicker repairs
The CRS Process
Stages of Content Restoration
Assessment
We assess the damage of impacted contents while determining which items can and cannot be salvaged.
Inventory
Our in-house professionals utilize advanced inventory software to photograph and document every item during the packing stage, ensuring full accuracy and accountability.
Packout
We follow structured packing protocols to carefully secure contents and safely transport them to our restoration facility without added risk.
Cleaning / Restoration
We apply detailed cleaning, deodorization, and restoration processes to help return contents to their original state whenever possible.
Secure Storage
Our restoration facility includes modern equipment and offers a clean, climate-controlled, and secure setting for every step of the recovery process.
Packback
Once items are fully restored, we return them to their original location and assist with unpacking to ensure a smooth transition back into the property.
WHAT CUSTOMERS SAY
When our customers come to us, many feel that their most precious belongings have been ruined forever, but we show them that is not the case!
Get In Touch!
Whether you need assistance with our products or services, or just want to learn more about what we offer, we are always here to serve you. Don’t hesitate to reach out to us and let us help you find the solutions you need.