Content Recovery Specialists
of Greensboro, North Carolina

We provide expert content restoration services for residential and commercial properties in Greensboro, North Carolina and surrounding areas, using advanced equipment, trained personnel, and proven restoration strategies.

Content Recovery Specialists (CRS) Logo
Our team supports projects across Greensboro, North Carolina and surrounding areas with dependable service, modern techniques, and a streamlined approach to content recovery.

About CRS

Your Trusted Packout Partner

Restoring Lives & Memories

Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.

CRS of Greensboro

Meet Our General Manager

Your Belongings Are Our Top Priority

At Content Recovery Specialists (CRS), we restore items affected by fire, water, or other forms of damage in Greensboro, North Carolina and surrounding areas, helping maintain their condition and prolong their lifespan.

Sondra Nason
Sondra Nason

General Manager

Sondra started her career in the insurance loss industry in 1999. She is compassionate about helping people and businesses during their time of need and bringing back a part of their home that holds so many memories. 
 
Sondra has dedicated many years working closely with adjusters, homeowners, business owners and contractors directly relating with contents.  Her skills include contents restoration, pack out, total loss inventory, estimating, project management and operations.
 
Sondra truly believes that Compassion and knowledge are the key to helping those in their time of loss. She has over 24 years of industry training and currently has her IICRC Master Designations for Master Fire Smoke Restorer, Master Textile Cleaner and Journeyman Water Restorer. She is also IICRC certified in UFT, FSRT, AMRT, CPT, WRT, RRT, OCT, CCT, CRT, HST.
 
In her spare time Sondra likes to garden, cook and anything crafting related including restoring furniture. Sondra resides near Raleigh, NC and is a dedicated wife and mother to two adult sons.
About Contents Restoration

What We Restore

Time is of the Essence

Long after an incident, contents remain at risk. Ash and soot can stain or degrade materials, moisture can damage electronics, and wood can lose its structure. We are equipped to restore a wide variety of contents impacted by these elements.

Restoration Solutions

We Have You Covered

Time to Get Your Life Back

We treat all contents with skill and attention to detail. Whether items carry functional, sentimental, or financial significance, professional restoration plays a critical role in reducing permanent damage.

In Greensboro, North Carolina and surrounding areas, our services include:

WHAT YOU SHOULD KNOW?

  • In smaller fires, content and structure cleaning should be the first task to address
  • Soot and fire extinguisher dust left on items can “etch” the items making them unrestorable (when touching items wear gloves to lessen etching)
  • If you are living in the home, breathing in the soot floating in the air can be bad for your health
  • We also will assist with any duct cleaning needed to clean the air system.

WHAT YOU SHOULD KNOW?

  • Contents normally need to be addressed first after the home has been secured and released from fire investigators
  • This allows for the restoration companies and adjusters to have a clear picture of the extent of structural damage
  • The longer items are covered in soot and water, the lesser the chance for restoration
  • Removing items creates a safer environment for crews
  • For non-restorable items, we will photo inventory every item in an easy-to-read report for you to share with your insurance company.

WHAT YOU SHOULD KNOW?

  • We use state-of-the-art inventory software to create a comprehensive digital inventory all of your items
  • All of your contents are categorized by type and room for organization
  • Detailed item information is recorded (brands, model numbers, and serial numbers)
  • Inventory is taken onsite as we safely pack your belongings for transport to our facility
  • All items are detail cleaned, deodorized, repacked and stored in our secure facility for safekeeping while your home is repaired.

 

WHAT YOU SHOULD KNOW?

  • We will also create a list of non-restorable items also known as non-salvageable or total-loss items
  • This list will come in an Excel spreadsheet format as well as a PDF report with photos, serial numbers, and model numbers of each item
  • Our attention to detail ensures everything is cataloged properly down to your favorite ink pen
  • Reports are easy to navigate for you and your carrier to determine the value for your belongings.

WHAT YOU SHOULD KNOW?

  • Water damage to contents can quickly grow microbial growth and mildew
  • Wood furniture can quickly warp beyond repair and irreplaceable documents can deteriorate
  • Non-salvageable items will be documented for your insurance company
  • Removing items will help facilitate a quicker, safer repair process for your structure

WHAT YOU SHOULD KNOW?

  • Microbial growth can be very hazardous to you and your families health
  • Often times microbial growth in structures is addressed but contents is overlooked in the remediation process
  • Packing out of unaffected contents lessens the risk for cross contamination
  • Packing out of affected contents assists for quick remediation as well as helps facilitate quicker repairs

The CRS Process

Stages of Content Restoration

Assessment

We assess the damage of impacted contents while determining which items can and cannot be salvaged.

Inventory

Our in-house team uses specialized software to photograph and record each item during the packing process, ensuring an accurate and comprehensive digital inventory.

Packout

We use careful packing procedures to protect all contents and ensure safe transportation to our secure restoration facility.

Cleaning / Restoration

Each item is cleaned and deodorized using targeted methods that align with the material type, helping restore it as closely as possible to its pre-damage condition.

Secure Storage

Our facility is outfitted with advanced technology and maintained in a clean, climate-controlled, and secure environment to support all phases of restoration.

Packback

When the process is complete, we return the contents to their original location and help with unpacking to ensure a smooth and organized transition back into the space.

WHAT CUSTOMERS SAY

When our customers come to us, many feel that their most precious belongings have been ruined forever, but we show them that is not the case!

Get In Touch!

Whether you need assistance with our products or services, or just want to learn more about what we offer, we are always here to serve you. Don’t hesitate to reach out to us and let us help you find the solutions you need.