Content Recovery Specialists
of Naperville, Illinois

We provide full-service restoration for residential and commercial contents in Naperville, Illinois and surrounding areas using modern tools, consistent service, and trained specialists.

Content Recovery Specialists (CRS) Logo
With advanced equipment and efficient methods, our team supports a wide range of content restoration services throughout Naperville, Illinois and surrounding areas.

About CRS

Your Trusted Packout Partner

Restoring Lives & Memories

Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.

CRS of Naperville

Meet Our General Manager

Your Belongings Are Our Top Priority

At Content Recovery Specialists (CRS), we focus on restoring items damaged by fire, water, or other incidents in Naperville, Illinois and surrounding areas, helping ensure they remain functional and preserved for the long term.

Content Recovery Specialists (CRS) manager of Oakbrook, Illinois
Johnny Lenzen

General Manager

With an extensive history of 5-star customer service and experience in disaster response, Johnny is proud to represent CRS as the general manager of our Chicagoland locations. Day after day, Johnny is driven to building trust in his community and providing excellent service with each and every customer.
 
From ten hour days scuba diving as a hydraulic dredgeman to being ten feet underground while replacing a sewer, Johnny has always found a common theme in his work; restoring things to their former glory. CRS has proven to be a natural landing zone where Johnny can wake up and be excited  to see the smile on a customer’s face as they receive their belongings back in a condition they never thought possible.
 
After personally experiencing a devastating water loss in his own home, Johnny was both impressed and inspired after calling a local restoration company. Not only did they arrive within an hour of the phone call, they also displayed a remarkable level of understanding and compassion, assuring him that he was in good hands. From this point forward, Johnny was determined to bring this level of excellence into his own work, eager to provide peace and clarity to victims of fire or water loss in a time of uncertainty.
 
Johnny has made it his mission to deliver service of the highest quality from the very first step in the door until the last item is placed back in the home. We greatly appreciate all consideration for CRS as your trusted packout partner and we look forward to earning your business.
About Contents Restoration

What We Restore

Time is of the Essence

Even after the initial incident, contents can deteriorate quickly. Soot may stain fabrics and surfaces, moisture can lead to corrosion in electronics, and wood often begins to warp in a short time. Below are just a few examples of contents we regularly restore.

Restoration Solutions

We Have You Covered

Professional Contents Restoration

We treat contents with the professionalism and care expected of a trusted partner. When items hold functional, financial, or sentimental value, timely and skilled restoration can make all the difference. Our advanced technology and methods help prevent further damage.

If belongings are affected by damage in Naperville, Illinois and surrounding areas, here’s how our team can assist:

Digital Inventory

CRS uses digital inventory systems that are built for disaster recovery to ensure that every asset is tracked, documented, and accounted for from start to finish.

Packout

Our packout service is designed to reduce the burdens that happen after a disaster and support the restoration of any affected structure or business.

Cleaning

Once belongings are safely packed out from a home or business, the restoration process begins at CRS’s state-of-the-art, climate-controlled facility.

Storage

CRS offers storage solutions following a loss that are designed for this transitional period, prioritizing safety and reliability.

Packback

Packback involves carefully packing and organizing contents and furnishings before returning them to the original location.

Commercial Services

Our team helps navigate the complex recovery process, minimize downtime, and get businesses back on track as quickly as possible with our professional commercial packout and recovery solutions.

The CRS Process

Stages of Content Restoration

Assessment

We assess the damage to all your impacted contents while determining which items can and cannot be salvaged.

Inventory

Our in-house technicians utilize specialized software systems to capture detailed photos and create a complete digital record of every item as it is packed, ensuring inventory accuracy.

Packout

Protective packing techniques are applied to secure all contents for transport, reducing the risk of further damage while en route to our facility.

Cleaning / Restoration

Customized cleaning and deodorizing solutions are used to fully sanitize and recover items, aiming to bring them as close as possible to their original condition.

Secure Storage

Our restoration facility in Naperville operates with high-end equipment and maintains strict environmental controls to support quality throughout each step of the process.

Packback

After restoration is complete, items are returned and unpacked with care to support a smooth and organized transition back into the property.

WHAT CUSTOMERS SAY

When our customers come to us, many feel that their most precious belongings have been ruined forever, but we show them that is not the case!

Get In Touch!

Whether you need assistance with our products or services, or just want to learn more about what we offer, we are always here to serve you. Don’t hesitate to reach out to us and let us help you find the solutions you need.