Content Recovery Specialists
of Northwest Austin, Texas
We provide high-quality content packout and restoration services for both residential and commercial properties in Northwest Austin, Texas and surrounding areas, using modern equipment, trained professionals, and efficient restoration systems.
Our experienced team works across Northwest Austin, Texas and surrounding areas, delivering consistent results through detailed processes and advanced technology designed to recover and protect damaged items.
About CRS
Your Trusted Packout Partner
Restoring Lives & Memories
Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.
CRS of Northwest Austin
Meet the General Manager
Contents Are Our Top Priority
Content Recovery Specialists (CRS) is committed to restoring damaged belongings after disasters like fire or flood in Northwest Austin, Texas and surrounding areas.
Mark Willmore
General Manager
Mark Willmore serves as a General Manager with extensive experience in the oilfield, construction, and professional cleaning industries. He brings a results-driven approach to leadership, guided by a strong work ethic and a dedication to operational excellence.
Outside of his professional responsibilities, Mark has a deep appreciation for nature and the outdoors and is committed to making a meaningful difference in the lives of others.
About Contents Restoration
What We Restore
Time is of the Essence
Damage doesn’t end with the initial incident. Smoke can leave lasting stains, moisture may compromise electronics, and wood often becomes warped. We are fully equipped to respond to these challenges with expert care.
- Photos & Artwork
- Electronic Devices
- Hard & Soft Furniture
- Toys & Games
- Clothing & Uniforms
- Machining & Tools
- Kitchenware
- Jewelry
Restoration Solutions
We Have You Covered
Packout and Restoration Experts
Items are restored with precision and handled with professionalism. Whether the contents have monetary, functional, or emotional importance, timely recovery can prevent further deterioration.
In Northwest Austin, Texas and surrounding areas, our services include:
WHAT YOU SHOULD KNOW?
- In smaller fires, content and structure cleaning should be the first task to address
- Soot and fire extinguisher dust left on items can “etch” the items making them unrestorable (when touching items wear gloves to lessen etching)
- If you are living in the home, breathing in the soot floating in the air can be bad for your health
- We also will assist with any duct cleaning needed to clean the air system.
WHAT YOU SHOULD KNOW?
- Contents normally need to be addressed first after the home has been secured and released from fire investigators
- This allows for the restoration companies and adjusters to have a clear picture of the extent of structural damage
- The longer items are covered in soot and water, the lesser the chance for restoration
- Removing items creates a safer environment for crews
- For non-restorable items, we will photo inventory every item in an easy-to-read report for you to share with your insurance company.
WHAT YOU SHOULD KNOW?
- We use state-of-the-art inventory software to create a comprehensive digital inventory all of your items
- All of your contents are categorized by type and room for organization
- Detailed item information is recorded (brands, model numbers, and serial numbers)
- Inventory is taken onsite as we safely pack your belongings for transport to our facility
- All items are detail cleaned, deodorized, repacked and stored in our secure facility for safekeeping while your home is repaired.
WHAT YOU SHOULD KNOW?
- We will also create a list of non-restorable items also known as non-salvageable or total-loss items
- This list will come in an Excel spreadsheet format as well as a PDF report with photos, serial numbers, and model numbers of each item
- Our attention to detail ensures everything is cataloged properly down to your favorite ink pen
- Reports are easy to navigate for you and your carrier to determine the value for your belongings.
WHAT YOU SHOULD KNOW?
- Water damage to contents can quickly grow microbial growth and mildew
- Wood furniture can quickly warp beyond repair and irreplaceable documents can deteriorate
- Non-salvageable items will be documented for your insurance company
- Removing items will help facilitate a quicker, safer repair process for your structure
WHAT YOU SHOULD KNOW?
- Microbial growth can be very hazardous to you and your families health
- Often times microbial growth in structures is addressed but contents is overlooked in the remediation process
- Packing out of unaffected contents lessens the risk for cross contamination
- Packing out of affected contents assists for quick remediation as well as helps facilitate quicker repairs
The CRS Process
Stages of Content Restoration
Assessment
We assess the damage of impacted contents while determining which items can and cannot be salvaged.
Inventory
Our in-house professionals use industry-leading software to photograph and log each item during the packing process, creating a complete and organized inventory.
Packout
We implement structured packing methods to secure all contents for safe transportation to our climate-controlled restoration facility.
Cleaning / Restoration
Our team uses targeted cleaning, odor treatment, and restoration techniques to return items to their pre-damage condition as closely as possible.
Secure Storage
The restoration process takes place in our secure facility, which features specialized equipment and a clean, stable environment to protect contents throughout every phase.
Packback
Once restoration is finalized, we return the items and assist with unpacking to support a smooth transition back into the property.
WHAT CUSTOMERS SAY
When our customers come to us, many feel that their most precious belongings have been ruined forever, but we show them that is not the case!
Get In Touch!
Whether you need assistance with our products or services, or just want to learn more about what we offer, we are always here to serve you. Don’t hesitate to reach out to us and let us help you find the solutions you need.