Content Recovery Specialists
of Plano, Texas

We offer reliable content packout and restoration services for residential and commercial properties throughout Plano, Texas and surrounding areas, using specialized equipment, trained technicians, and efficient recovery methods.

Content Recovery Specialists (CRS) Logo
Our professional team serves the Plano, Texas area and surrounding communities with a focus on precision, organization, and the latest in restoration technology to recover damaged items.

About CRS

Your Trusted Packout Partner

Restoring Lives & Memories

Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.

CRS of Plano

Meet Our General Manager

Contents Are Our Top Priority

At Content Recovery Specialists (CRS), we specialize in restoring contents impacted by fire, water, and other damage in Plano, Texas and surrounding areas, helping preserve their value and functionality.

Graylin Johnson, the General Manager of CRS of Plano, Texas and The Colony, Texas
Graylin Johnson

General Manager

Graylin Johnson, the General Manager of CRS of Plano, a trusted content packout service in Texas. With a background in the U.S. Army as a medic, he brings a strong sense of discipline, leadership, and care to the restoration industry, ensuring that families and businesses receive the highest level of service during their times of need.

His journey into the field of content packout and restoration is deeply personal. In 2014, Graylin experienced the devastation of losing a home to fire, giving him firsthand understanding of what clients go through when facing disaster. This experience ignited a passion for helping others recover their belongings and rebuild their lives with dignity and compassion.

About Contents Restoration

What We Restore

Time is of the Essence

Damage continues even after the event ends. Soot can stain, moisture may corrode electronics, and wood can shift or swell. Our restoration team is prepared to address these effects with advanced solutions.

Restoration Solutions

We Have You Covered

Packout and Restoration Experts

We treat all items with professionalism and attention to detail. When contents are meaningful or essential, swift restoration is critical to reduce lasting damage.

In Plano, Texas and surrounding areas, our services include:

WHAT YOU SHOULD KNOW?

  • In smaller fires, content and structure cleaning should be the first task to address
  • Soot and fire extinguisher dust left on items can “etch” the items making them unrestorable (when touching items wear gloves to lessen etching)
  • If you are living in the home, breathing in the soot floating in the air can be bad for your health
  • We also will assist with any duct cleaning needed to clean the air system.

WHAT YOU SHOULD KNOW?

  • Contents normally need to be addressed first after the home has been secured and released from fire investigators
  • This allows for the restoration companies and adjusters to have a clear picture of the extent of structural damage
  • The longer items are covered in soot and water, the lesser the chance for restoration
  • Removing items creates a safer environment for crews
  • For non-restorable items, we will photo inventory every item in an easy-to-read report for you to share with your insurance company.

WHAT YOU SHOULD KNOW?

  • We use state-of-the-art inventory software to create a comprehensive digital inventory all of your items
  • All of your contents are categorized by type and room for organization
  • Detailed item information is recorded (brands, model numbers, and serial numbers)
  • Inventory is taken onsite as we safely pack your belongings for transport to our facility
  • All items are detail cleaned, deodorized, repacked and stored in our secure facility for safekeeping while your home is repaired.

 

WHAT YOU SHOULD KNOW?

  • We will also create a list of non-restorable items also known as non-salvageable or total-loss items
  • This list will come in an Excel spreadsheet format as well as a PDF report with photos, serial numbers, and model numbers of each item
  • Our attention to detail ensures everything is cataloged properly down to your favorite ink pen
  • Reports are easy to navigate for you and your carrier to determine the value for your belongings.

WHAT YOU SHOULD KNOW?

  • Water damage to contents can quickly grow microbial growth and mildew
  • Wood furniture can quickly warp beyond repair and irreplaceable documents can deteriorate
  • Non-salvageable items will be documented for your insurance company
  • Removing items will help facilitate a quicker, safer repair process for your structure

WHAT YOU SHOULD KNOW?

  • Microbial growth can be very hazardous to you and your families health
  • Often times microbial growth in structures is addressed but contents is overlooked in the remediation process
  • Packing out of unaffected contents lessens the risk for cross contamination
  • Packing out of affected contents assists for quick remediation as well as helps facilitate quicker repairs

The CRS Process

Stages of Content Restoration

Assessment

We assess the damage of impacted contents while determining which items can and cannot be salvaged.

Inventory

Our trained staff uses advanced software to document and photograph each item during the packing process, ensuring a complete and detailed inventory.

Packout

We follow secure and efficient packing procedures to safely prepare all items for transport to our controlled restoration facility.

Cleaning / Restoration

Our specialists apply proven cleaning and deodorizing methods designed to restore contents as close as possible to their original condition.

Secure Storage

Our facility includes advanced restoration equipment and is maintained as a clean, secure, and temperature-controlled space for safe processing.

Packback

Once the work is complete, we deliver all items back and assist with unpacking to ensure a smooth transition into the property.

WHAT CUSTOMERS SAY

When our customers come to us, many feel that their most precious belongings have been ruined forever, but we show them that is not the case!

Get In Touch!

Whether you need assistance with our products or services, or just want to learn more about what we offer, we are always here to serve you. Don’t hesitate to reach out to us and let us help you find the solutions you need.