Content Recovery Specialists
of West Richmond, Virginia

We provide reliable content packout and restoration services for residential and commercial properties throughout West Richmond, Virginia and surrounding areas, utilizing advanced tools, knowledgeable technicians, and systematic recovery practices.

Content Recovery Specialists (CRS) Logo
Our team supports clients in West Richmond, Virginia and surrounding areas with dependable service, up-to-date restoration techniques, and an emphasis on quality craftsmanship for damaged belongings.

About CRS

Your Trusted Packout Partner

Restoring Lives & Memories

Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.

CRS of West Richmond

Meet the Owner

Your Belongings Are Our Top Priority

At Content Recovery Specialists (CRS), we specialize in restoring items affected by fire, water, and related damage in West Richmond, Virginia and surrounding areas, helping maintain their condition and prolong their use.

Kevin Rummel Headshot from Content Recovery Specialists. Owner of CRS of Charlottesville, VA and West Richmond, VA
Kevin Rummel

Owner

Meet Kevin Rummel, Owner and General Manager of Content Recovery Specialists (CRS) in West Richmond and Charlottesville, VA. A formally trained Journeyman Carpenter since 1996, Kevin quickly advanced into estimating, showcasing his expertise in construction and restoration. Over the past 24 years, he has built a distinguished career as a Senior Commercial Estimator in the restoration industry, managing losses across the United States.

Recognizing a significant gap in the contents recovery sector, Kevin leveraged his extensive experience and strong industry reputation to establish CRS in Central Virginia, CRS is dedicated to providing specialized services that address the often-overlooked aspect of disaster recovery: the restoration of personal and business property contents.

Kevin understands that losses extend beyond physical structures, impacting the emotional well-being of individuals, families, and businesses. By securing and restoring valued contents, he aims to help minimize the emotional toll and provide meaningful support during challenging times through empathy and integrity.

About Contents Restoration

What We Restore

Time is of the Essence

Damage often lingers well after the event. Soot may cause discoloration, electronics can be impacted by moisture, and wood may deform. Our specialists are equipped to handle these challenges efficiently and effectively.

Restoration Solutions

We Have You Covered

Time to Get Your Life Back

We treat each item with care and professional attention. Whether belongings are important for practical reasons or hold financial or sentimental value, proper restoration can be essential in preserving what matters.

In West Richmond, Virginia and surrounding areas, our services include:

WHAT YOU SHOULD KNOW?

  • In smaller fires, content and structure cleaning should be the first task to address
  • Soot and fire extinguisher dust left on items can “etch” the items making them unrestorable (when touching items wear gloves to lessen etching)
  • If you are living in the home, breathing in the soot floating in the air can be bad for your health
  • We also will assist with any duct cleaning needed to clean the air system.

WHAT YOU SHOULD KNOW?

  • Contents normally need to be addressed first after the home has been secured and released from fire investigators
  • This allows for the restoration companies and adjusters to have a clear picture of the extent of structural damage
  • The longer items are covered in soot and water, the lesser the chance for restoration
  • Removing items creates a safer environment for crews
  • For non-restorable items, we will photo inventory every item in an easy-to-read report for you to share with your insurance company.

WHAT YOU SHOULD KNOW?

  • We use state-of-the-art inventory software to create a comprehensive digital inventory all of your items
  • All of your contents are categorized by type and room for organization
  • Detailed item information is recorded (brands, model numbers, and serial numbers)
  • Inventory is taken onsite as we safely pack your belongings for transport to our facility
  • All items are detail cleaned, deodorized, repacked and stored in our secure facility for safekeeping while your home is repaired.

 

WHAT YOU SHOULD KNOW?

  • We will also create a list of non-restorable items also known as non-salvageable or total-loss items
  • This list will come in an Excel spreadsheet format as well as a PDF report with photos, serial numbers, and model numbers of each item
  • Our attention to detail ensures everything is cataloged properly down to your favorite ink pen
  • Reports are easy to navigate for you and your carrier to determine the value for your belongings.

WHAT YOU SHOULD KNOW?

  • Water damage to contents can quickly grow microbial growth and mildew
  • Wood furniture can quickly warp beyond repair and irreplaceable documents can deteriorate
  • Non-salvageable items will be documented for your insurance company
  • Removing items will help facilitate a quicker, safer repair process for your structure

WHAT YOU SHOULD KNOW?

  • Microbial growth can be very hazardous to you and your families health
  • Often times microbial growth in structures is addressed but contents is overlooked in the remediation process
  • Packing out of unaffected contents lessens the risk for cross contamination
  • Packing out of affected contents assists for quick remediation as well as helps facilitate quicker repairs

The CRS Process

Stages of Content Restoration

Assessment

We assess the damage of impacted contents while determining which items can and cannot be salvaged.

Inventory

We use professional inventory software to photograph and log each item during the packing process, ensuring all contents are recorded thoroughly.

Packout

Items are packed with precision to ensure their safety during transport to our restoration facility, minimizing the potential for additional damage.

Cleaning / Restoration

Our restoration methods include detailed cleaning and deodorizing techniques aimed at bringing contents as close as possible to their original condition.

Secure Storage

All work is completed in a secure, climate-controlled facility with modern equipment designed to support consistent and safe restoration.

Packback

Once restoration is complete, our team returns the contents and assists with unpacking to help ensure a smooth and organized move back into the space.

WHAT CUSTOMERS SAY

When our customers come to us, many feel that their most precious belongings have been ruined forever, but we show them that is not the case!

Get In Touch!

Whether you need assistance with our products or services, or just want to learn more about what we offer, we are always here to serve you. Don’t hesitate to reach out to us and let us help you find the solutions you need.