
We Pride Ourselves on Providing Outstanding Results
When Content Recovery Specialists work with insurance professionals like adjusters and TPAs on a project, we go the extra mile to ensure success. We do this by:
- Helping control costs
- Streamlining workflows
- Delivering accurate results
We establish open communication with our insurance partners on day one, and work together as a team, throughout the process. Because of our efforts, adjusters and TPAs can handle claims faster and more accurately, freeing up time for other priorities.
Packout Service & Content Inventory
Our process begins with the initial packout. We carefully handle all contents, ensuring no further damage is caused as we work. Our packout team treats all items as if they belonged to us, taking care to protect them every step of the way.
We use a state-of-the-art digital inventory system that tracks all items we remove from the site, giving transparency and peace of mind to our partners. Our inventory system:
- Streamlines documentation
- Reduces errors
- Results in faster claims processing
As we safely transport contents for cleaning, we know where every item is at all times. By working efficiently, we reduce labor costs, which in turn lowers overall claims expenses.

Restoration Techniques & Content Cleaning
We take a restoration-first approach with our work, as our pricing analysis shows that restoring items is far cheaper than replacing them. For example:
- A refrigerator restoration costs $94.76, while replacement costs are $1,105.24.
- A sectional couch restoration is $767, versus a replacement cost of $2,300.
- Total savings across a sample claim can exceed $6,000, representing an 83% reduction in expenses.
This dramatic difference in expenses reinforces Content Recovery Specialists’ commitment to restoration over replacement as a cost-effective means of doing business.
Cleaning is done in a safe, climate-controlled facility, protecting and securing items from additional damage during the restoration process. Our team uses advanced cleaning methods, restoring items to their pre-loss condition. We restore all sorts of items, including:
All of these items, and a lot more, are addressed by our expert restoration tech. Once we finish our cleaning, we inspect all contents to confirm they meet our high standards.
Safe & Efficient Content Packback Service
After our quality assurance inspection is finished, we work to safely return all items. Our process is smooth and efficient, as we work with our partners to ensure everything happens as it should. After coordinating a time to return items, the Content Recovery Specialists team:
- Carefully unloads and places contents
- Reassembles items like furniture and electronic devices
- Disposes of any packing materials
- Conducts a final walkthrough
Our organized packback service saves time, leading to a quicker resolution for the project.
Insurance Professionals Trust us to Deliver
Our partners value our services because our cost-effective methods save money and time. We also have their respect by providing open communication and sharing similar goals for success. It’s why we’re the best in the industry, and why we work hard to deliver quality results every time. If you’re an insurance professional and need a restoration partner you can trust, give us a call at 833-525-7277 today.
Content Recovery Specialists has over 100 locations across the country.